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Telephone Skills

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10 Essential Business Telephone Skills

Friday, April 20th, 2018

“Here are ten simple, yet crucial reminders for delivering exceptional customer service on the phone…You must login or register before you view this content.

Basic Telephone Skills

Thursday, February 15th, 2018

Take a look at this SlideShare show via LinkedIn…You must login or register before you view this content.

Phone Calls Are Still Essential to Customer Service

Thursday, October 26th, 2017

“As a customer, you have more options than ever when you want to contact a company…You must login or register before you view this content.

Essential Telephone Skills

Tuesday, October 24th, 2017

“So, this article is for those that simply want basic, common sense, healthy, usable techniques…You must login or register before you view this content.

The 3 Second Trick That Will Impress Anyone on the Phone

Wednesday, November 2nd, 2016

“When you make a work-related phone call, what's your move after the person says 'Hello?..You must login or register before you view this content.

We’re Negotiating All Day Long – Here’s How to Get Better at It

Thursday, September 15th, 2016

“Unfortunately, negotiating is a fact of life — especially business life,” declares Jeff Haden (photo, left) at BusinessInsider…You must login or register before you view this content.

Cold Calling: Getting Off to a Good Start

Thursday, June 30th, 2016

Today’s lesson is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited telephone sales calls…You must login or register before you view this content.

Telephoning: Leaving a Voicemail Message

Wednesday, June 22nd, 2016

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone…You must login or register before you view this content.

12 Ways to Avoid Bad Phone Messages

Sunday, June 5th, 2016

“Someone from some place called…You must login or register before you view this content.

Help with Phone Interviews

Monday, May 4th, 2015

Ronnie Ann, Founder of WorkCoachCafe…You must login or register before you view this content.

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