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Categories

Telephone Skills

« Previous Entries

The 3 Second Trick That Will Impress Anyone on the Phone

Wednesday, November 2nd, 2016

“When you make a work-related phone call, what's your move after the person says 'Hello?..You must login or register before you view this content.

We’re Negotiating All Day Long – Here’s How to Get Better at It

Thursday, September 15th, 2016

“Unfortunately, negotiating is a fact of life — especially business life,” declares Jeff Haden (photo, left) at BusinessInsider…You must login or register before you view this content.

Cold Calling: Getting Off to a Good Start

Thursday, June 30th, 2016

Today’s lesson is the first in a three-part Business English Pod series on cold calling, the skill of making unsolicited telephone sales calls…You must login or register before you view this content.

Telephoning: Leaving a Voicemail Message

Wednesday, June 22nd, 2016

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone…You must login or register before you view this content.

12 Ways to Avoid Bad Phone Messages

Sunday, June 5th, 2016

“Someone from some place called…You must login or register before you view this content.

Help with Phone Interviews

Monday, May 4th, 2015

Ronnie Ann, Founder of WorkCoachCafe…You must login or register before you view this content.

Cold Calling: Clarifying Benefits and Making a Pitch

Thursday, June 12th, 2014

This is the second in our three-part Business English Podcast lesson on a useful telephone and sales skill: cold calling…You must login or register before you view this content.

These Are the New Rules for When to Email, When to Text, and When to Call

Wednesday, February 26th, 2014

“We need new rules on when you should text, when you should call, when you should email,” writes Nicholas Carlson (photo, left)…You must login or register before you view this content.

Making Travel Arrangements

Thursday, February 20th, 2014

“In this Business English Podcast lesson we’re going to look at useful language for handling the practical details of a business visit, such as airport pickup and restaurant or hotel booking…You must login or register before you view this content.

8 Phone Etiquette Rules Every Professional Should Know

Monday, October 28th, 2013

 “Imagine this: Someone in the office is yelling on their phone and disrupting everyone else's concentration…You must login or register before you view this content.

« Previous Entries