Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of social media and electronic communication that students will need to know to meet employer expectations.

Business Communication Today, 11th Edition
 
Excellence in Business Communication, 10th Ed.
 
Business Communication Essentials, 5th Ed.
 
How These Texts Compare
Video: A Fundamental Shift in the Way We Communicate. (See the New Media Covered Only by Bovee and Thill. Are You Using the Right Text?)
Hundreds of Social Media Examples
Do You Know the Fallacies about Teaching Electronic Media?
Teach Introduction to Business?

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Interpersonal Communication

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Sherry Turkle at TED: Connected, but Alone?

Wednesday, May 16th, 2012

As we expect more from technology, do we expect less from each other? Sherry Turkle studies how our devices and online personas are redefining human connection and communication — and asks us to think deeply about the new kinds of connection we want to have. . . Via www.ted.com

Understanding Why We Keep Secrets

Wednesday, May 16th, 2012

This is our ode to our humanity, our wellness, our intelligence. This is our ode to our secrets. We all think we have secrets; actually, they have us. The number-one reason people keep secrets or lie is to "keep the peace." We hold onto secrets to keep other people happy, safe, set in their vision [...]

16 Signs That You’re a Narcissist

Thursday, May 10th, 2012

Narcissists are hard to deal with. They're vain, extremely selfish, and typically don't have the mental capacity to think beyond their own needs. But they can also be great leaders. . . Photo: Vivian Giang – writer – BusinessInsider.com Via www.businessinsider.com

Speaking Up Is Hard to Do: Researchers Explain Why

Monday, May 7th, 2012

Ever felt like an idiot in a meeting at work or clammed up at a cocktail party? New research from Virginia Tech shows that many people are actually less intelligent in small group settings. The phenomenon seems more common in women and people with higher IQs, the researchers found. Via online.wsj.com

Highly Trusting People Are Better Lie Detectors

Friday, May 4th, 2012

Contrary to our intuition, research suggests that more trusting people are better than cynics at detecting when others are lying. Via www.spring.org.uk

7 Steps from Brutally Blunt to Helpfully Honest

Monday, April 30th, 2012

Honest communication is a skill we all could stand to brush up on. These 7 usefull tips help you sharpen your communication skills in tense situations. I need to work on #4. Which do you find helpful? Photo: Kate Nasser Via katenasser.com

Do You Have the Courage to Be Honest?

Wednesday, April 11th, 2012

If honesty is really the best policy then why is there so much deception? And if we feel disrespected when someone isn’t honest with us, then how can we justify those little white lies and carefully crafted exaggerations? If we expect other people to have the courage to be honest with us, then wouldn’t anything but [...]

Please Read This Story, Thank You

Tuesday, April 10th, 2012

Listen to the conversations around you — colleagues at the office, customers in the coffeehouse line, those who serve you, those you serve, the people you meet each day. "Give me a tall latte." "Hand me that hammer." "Have a good one." Notice anything missing? The traditional magic words "please" and "thank you" that many [...]

How to Exit a Conversation and Leave a Killer, Lasting Impression

Friday, March 23rd, 2012

Professional conversations are a lot trickier than they first appear. Most of us worry about what we're going to say to keep the conversation interesting, but the beginning and ending are what makes or breaks it. It's true, the beginning is important — the greeting, the handshake, the "How are you" or "How do you [...]

The Mother of All Excuses – I Can’t

Thursday, March 15th, 2012

Making excuses is a bad habit that anyone can slip into. I’ve done it, you’ve done it, and now it’s time to get passed it. Sometimes we make excuses because we are trying to be polite, or at least that’s what we tell ourselves. Maybe somebody invites us to do something that we really don’t [...]

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