Recommended Texts

Unlike all other texts in the field, only Bovée and Thill cover mobile business communication, beginning with their 2015 editions. They also provide the full range of digital communication and social media that students will need to know to meet employer expectations.

Business Communication Today, 12th Ed.
 
Excellence in Business Communication, 11th Ed.
 
Business Communication Essentials, 6th Ed.
 
How These Textbooks Compare
See Why Bovee and Thill Are the Undisputed Leaders in Technology Coverage
Why Bovee and Thill Business Communication Textbooks Set the Standard by Which Other Textbooks Are Judged
Can Your Textbook Pass This Google Test?
Can Your Textbook Pass This Simple Technology Test?
Video: A Fundamental Shift in the Way We Communicate. (See the New Media Covered Only by Bovee and Thill. Are You Using the Right Text?)
Hundreds of Social Media Examples
Do You Know the Fallacies about Teaching Electronic Media?
Teach Introduction to Business?

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Categories

Intercultural/Diversity

« Previous Entries

Culture Shock: How to Speak Business Anywhere

Friday, October 17th, 2014

"When [Gayle] Cotton (photo, left) began her career working at the United Nations in Geneva in the early-90s, she answered a routine phone call with a polite, 'Hello, how are you?'" "Surprisingly, the person on the other end of the call was annoyed. "'He answered, ‘That’s none of your business. Now what I want to talk […]

High and Low Context Cultures

Tuesday, October 7th, 2014

Blog On Linguistics discusses the topic.

How Different Cultures Understand Time

Monday, October 6th, 2014

"Time is seen in a particularly different light by Eastern and Western cultures, and even within these groupings assumes quite dissimilar aspects from country to country," writes Richard Lewis (photo, left). "In the Western Hemisphere, the United States and Mexico employ time in such diametrically opposing manners that it causes intense friction between the two […]

The Top 5 Lies Told by Intercultural Teams

Wednesday, October 1st, 2014

Sherwood Fleming talks about "intercultural blind spots."

Do You Have the Illusion That Intercultural Communication Is Taking Place?

Friday, September 5th, 2014

"The Irish playwright George Bernard Shaw once wrote, “The single biggest problem in communication is the illusion that it has taken place.” I will adapt his words slightly to make them applicable to intercultural communication: “The single biggest problem in intercultural communication is the illusion that communication is taking place.” Specifically, the illusion within intercultural […]

Can Skype Translator Improve Intercultural Communication?

Wednesday, August 27th, 2014

Sherwood Fleming covers Microsoft's Skype Translator. Video included.

A Complete Guide to Workplace Attire Around the World

Monday, July 14th, 2014

What countries are obsessed with uniforms? What countries support Casual Friday? And what countries think it's OK to wear a Speedo to an office party? Reuters and international market research firm Ipsos answered these questions and many more in last year's "Proper Attire in the Workplace" survey, based on 12,691 recent interviews in 24 countries […]

Here’s How to Greet People Around the World

Wednesday, April 23rd, 2014

According to Justin Gmoser (photo, left), "If there's one thing you should get right when visiting a foreign country, it's the greeting. International travel resource Vayama has done the research to make sure we don't look like fools when we travel. Here are some traditional greeting customs from around the world."

Listen with Intercultural Ears and See with Intercultural Eyes

Wednesday, April 16th, 2014

"To listen with intercultural ears and see with intercultural eyes means to limit your interpretations to content and to ignore tone, body language and form, which I admit takes practice. I help my clients do that by focusing on the speech act that is being expressed. They learn to set aside cultural preconceptions about what […]

These Diagrams Reveal How to Negotiate with People Around the World

Tuesday, April 1st, 2014

According to Gus Lubin, "You can't expect negotiations with French to be like negotations with Americans, and the same holds true for cultures around the world." "British linguist Richard D. Lewis charted communication patterns as well as leadership styles and cultural identities in his book, "When Cultures Collide," now in a 2005 third edition. His […]

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