Recommended Texts

Unlike all other texts in the field, which emphasize paper documents and outdated practices, only Bovée and Thill present the full range of social media and electronic communication that students will need to know to meet employer expectations.

Business Communication Today, 11th Edition
 
Excellence in Business Communication, 10th Ed.
 
Business Communication Essentials, 5th Ed.
 
How These Texts Compare
Video: A Fundamental Shift in the Way We Communicate. (See the New Media Covered Only by Bovee and Thill. Are You Using the Right Text?)
Hundreds of Social Media Examples
Do You Know the Fallacies about Teaching Electronic Media?
Teach Introduction to Business?

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Instant Messages

You Can Prevent Texting and Email Miscommunication

Tuesday, March 13th, 2012

Most of the complaints about email and IM come down to lack of clarity or problems with tone. Both can be solved by brushing up on a very basic skill. People need to learn (or maybe re-learn) to write properly. Image: Kittikun Atsawintarangkul / FreeDigitalPhotos.net Via www.cbsnews.com

E-Mail and Instant Messaging Face Compliance Challenges

Thursday, August 18th, 2011

In the financial workplace, e-mail and instant messaging (IM) are becoming essential enterprise tools…You must login or register before you view this content.

24 Things You Might Be Saying Wrong

Wednesday, August 17th, 2011

You never mean: Could care less You always mean: Couldn’t care less Why: You want to say you care so little already that you couldn’t possibly care any less…You must login or register before you view this content.

Instant Messaging Misfires

Wednesday, August 17th, 2011

Some would say that there’s never been any real etiquette on this unruly and often rude Internet…You must login or register before you view this content.

Teens Reach Linguistic Peak in Online Chat

Friday, June 25th, 2010

LOL, OMG and TTYL: parents and teachers worry that teenagers’ use of these and other forms of online shorthand is harming their language skills…You must login or register before you view this content.

Test Your Business English

Thursday, June 24th, 2010

Here are 50 tests that are useful in checking a person’s business English skills…You must login or register before you view this content.

Instant Messaging Etiquette

Tuesday, June 15th, 2010

E-mail and chat rooms offer computer users a lot of online connections, but when it comes down to right here and right now, instant messaging delivers the goods…You must login or register before you view this content.