A unique new author blog helps business communication instructors spend less time preparing and more time teaching. The first authors in the field to write an instructor blog, Bovée and Thill share instructional insights, offer advice on incorporating social media and other technologies into the course, and provide compelling examples of good and bad business communication.
Etiquette
« Previous EntriesWhy ‘Thank You’ Is More Than Just Good Manners
Monday, March 12th, 2012According to positive psychologists, saying "thank you" is no longer just good manners, it is also beneficial to the self. To take the best known examples, studies have suggested that being grateful can improve well-being, physical health, can strengthen social relationships, produce positive emotional states, and help us cope with stressful times in our lives. [...]
Virtual Assistants Raise New Issues of Phone Etiquette
Thursday, February 23rd, 2012The sound of someone gabbing on a cellphone is part of the soundtrack of daily life, and most of us have learned when to be quiet — no talking in “quiet cars” on trains, for example. But the etiquette of talking to a phone — more precisely, to a “virtual assistant” like Apple’s Siri, in [...]
What’s the Etiquette for Death?
Tuesday, January 17th, 2012Alexandra Levit (photo, left) received this email from a reader: Dear Alexandra: My colleague’s mother passed away suddenly last week. None of us are exactly sure what happened, but we think the circumstances were somewhat mysterious. Anyway, he is in the office today and I have no idea what to say, or if I should [...]
Interview Meal Etiquette: Everything You Need to Know to Not Look Like a Fool
Thursday, November 17th, 2011Skip Freeman asks, "The purpose of the meal . . . to eat or seal the deal? All eyes are on you. Regardless of the manners of everyone else, you alone are being judged. The meal is about your ability to engage, relate and converse—not eat. You are being judged on how well you will [...]
Business Etiquette in a 24/7 Social World
Wednesday, October 26th, 2011. . . it’s no wonder that I spend a significant amount of time managing my presence on social networks. If you’re willing to embrace social networking as a means to find a job, climb your career ladder, pursue a passion or even grow a business, then be prepared to receive non-stop inbound communication. Some [...]
Email Etiquette and Shared Workstations
Wednesday, October 19th, 2011At work stations where staff share PCs, what is the proper response should one staff member find the open work-related email of another staff member, which has not yet been closed? (At my job the second person knowingly typed a message in the others email, sending from him to him, and acknowledging in the message [...]
Mobile Professional Etiquette
Tuesday, September 20th, 2011As mobile users continue to rise, mobile usage etiquette, continues to head south. . . . Here are some tips for mobile professional etiquette that will help you, at least, not leave someone feeling offended or uncomfortable when you’re interacting with your mobile phone. Image: Ambro / FreeDigitalPhotos.net Read the full article . . .
Why Write Mean Things Online You Would Never Say in Person?
Thursday, August 4th, 2011“You are a terrible mother…You must login or register before you view this content.
Today's Young Professionals Need to Be Told How to Dress and Act
Wednesday, August 3rd, 2011Teddy Wayne (photo left) is the author of the novel Kapitoil…You must login or register before you view this content.
Proper E-Mail Etiquette with Corporate Comedian Greg Schwem
Friday, July 29th, 2011Corporate comedian Greg Schwem explains that it truly is possible to end an e-mail conversation, Read the full article… ..You must login or register before you view this content.
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