Imagine this: Seeking buy-in for your new product or process proposal at work, you pick on one raised hand around the conference table for a question. The person — whom you know has deep, specialized knowledge in his area — asks a detailed question. You have done your homework, and so you answer it using the specifics of the example he has used . . .
Photo: John Kotter - emeritus professor at Harvard Business School and bestselling author of Leading Change and A Sense of Urgency.Comments Off
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